CivicLoopPhase 1 · 311
Ta-Tech Solutions · Prince George's County
Every request seen. Every loop closed.
The AI-driven 311 platform. Voice or text in EN + ES. One photo fills the category, the address, and the priority. Every step shows its work.
- Voice in EN + ES
- One-photo intake
- AI shows its work
1Snap a photo
2AI fills the form
3County works it
✓Loop closes
Four surfaces
Report an issue
A resident files a request by voice, text, or photo, with a map pin. No account required.
Track my requests
Follow a request from received to resolved, with live status and a two-way thread.
Agent console
The work surface for County agents: queue, request workspace, and the AI co-pilot.
Director dashboard
Live counters, category mix, SLA health, heat-map, and intelligent trend detection.